DMA Distribuidora, Belo Horizonte-MG

Expertise in technical management environments, registration and implementation of changes.
Analysis of capacity of environment, identification, planning and implementation of improvements in the processes of IT. Register management activities, conducting accept environments, review of policies and monitoring. Analysis of recurrence reduction of incidents. Map processes that IT performs and performance indicators of control. Application development in Sharepoint and Excel.
Change Management Control, Performance Indicators and Incidents